RateLinx, a market leader and Gartner top-ranked TMS solution, multicarrier parcel management, and freight audit solution, and Supply Chain Now, the #1 voice in supply chain media, have officially released the 2024 Transportation Management (TM) Technology Report at RateLinx’s Logistics Leader Conference, INSIGHT. This report gathers insights from supply chain professionals in the manufacturing, distribution, retail, and eCommerce industries across the United States to explore emerging trends, challenges, and technology developments shaping the future of transportation management. RateLinx CEO and Founder, Shannon Vaillancourt, shared why this report is crucial for the industry.

“At RateLinx, we think companies need a TMS that’s as flexible and adaptable as the logistics they handle. That’s why we put together this report — to point out where traditional TMS systems fall short and show how technology can help meet the challenges of today’s industry. We reached out to logistics leaders from enterprises and SMBs across the U.S. to gather this feedback. It’s about helping businesses uncover gaps and understand what steps they can take to enhance their operational efficiency,” said Vaillancourt.

As industry professionals navigate complex logistics challenges, the report offers a detailed look at how organizations are using technology to improve their transportation operations. Supply Chain Now founder and CEO, Scott W. Luton, commented on the findings:

“As you dive into our findings, compiled via input from supply chain professionals across the globe, there will be a few things that might surprise you. Many organizations don’t fully leverage widespread opportunities to shop their shipping rates to find better options. And while carrier diversification is critical for shippers everywhere, many current transportation management platforms require a whopping month or more to add carriers,” said Scott W. Luton.

Key Findings of the 2024 New Transportation Management Technology Report include:

  • Real-Time Analytics: The top type of analytics used by logistics leaders and ranked as the most important.
  • Carrier Onboarding Time: Significant delays, with 39% of respondents indicating a one-week onboarding time, but nearly 39% reporting a month or longer when “not applicable” responses are excluded.
  • Spot Quoting: Only 30% of shippers use a TMS for spot quoting, with over 56% relying on phone calls and emails.
  • Rate Shopping: Shippers are losing out on savings, as only 17% rate shop 75% to 100% of their shipments.
  • Cost Analysis: A significant 43% of shippers report it takes one week to understand why shipping costs fluctuate.

The 2024 Transportation Management Technology Report is now available to download exclusively for conference attendees and will be released to the public later this month. It will be available to view at https://ratelinx.com/tmtechreport

For further information, please visit RateLinx.com or Supply Chain Now.

About RateLinx
As a market leader and Gartner TMS top-ranked provider, RateLinx optimizes multimodal freight spend, automates processes, and scales with businesses as their transportation complexity grows. RateLinx clients save up to 30% on freight with an enterprise-quality TMS. Shippers choose what they need now and expand into the full features of ShipLinx TMS and RateLinx Freight Audit & Pay for any size business. It’s an easy-to-use enterprise-quality TMS that’s affordable, scalable, and powerful for inbound, outbound, and third-party shipments. No other transportation management system achieves cost savings as quickly and efficiently. Visit RateLinx.com for more information.

About Supply Chain Now
Supply Chain Now is the #1 voice in the supply chain. Their hosts, composed of seasoned industry leaders, practitioners, and solution providers, tackle the industry’s challenges, trends, and innovations for a global audience. With engaging, informative, and on-trend content, their podcasts, live streams, and webinars bridge expertise and entertainment, empowering supply chain professionals to elevate their businesses. Listen, watch, and subscribe to the #1 supply chain podcast on Apple Podcasts, ranked in the top 1% of all global podcasts. Visit SupplyChainNow.com to learn more.

Media Contact:
Shannon Corgan
RateLinx
E: [email protected]
M: 602.697.7780