Client Success
A key factor in their decision was ShipLinx TMS’s seamless integration with Acumatica ERP, which optimized their logistics workflow
8-10 minutes per load saved
AUTOMATED
custom exceptions
TL AUCTION
saved time and maximized savings
After a decade of evaluating Acumatica-certified shipping solutions, RateLinx stands above the rest. I highly recommend it for its intuitive, powerful features, and exceptional support.
Overview
Horizon AG, a leading provider of agricultural products, faced major challenges in their shipping operations. Relying on manual processes and disconnected systems, they needed a transportation management system (TMS) to improve efficiency.
Challenges
The new solution needed to address the following pain points in their legacy shipping system:
- Manual processes for emailing carriers, creating shipping labels, and tracking shipments, leading to inefficiencies and errors
- Multiple systems for managing shipping data, making it difficult to get a holistic view of operations
- Inefficient rate shopping, requiring manual outreach to carriers, especially problematic during peak seasons
- Labor-intensive communication between logistics and warehouse teams, increasing the risk of delays or errors
- Challenges integrating a new TMS due to existing customizations in their Acumatica ERP system
- Limited shipment tracking visibility, making it difficult for internal teams, including sales, to access real-time status updates
Solution
Horizon AG selected ShipLinx TMS to eliminate manual processes and improve shipment visibility. A key factor in their decision was ShipLinx TMS’s seamless integration with Acumatica ERP, which optimized their logistics workflow. Their results included:
- One centralized platform for parcel, LTL, and TL shipments, eliminating the need to switch between multiple systems
- Automated workflows that reduced manual carrier rate requests, label creation, and tracking, saving time and minimizing errors
- Seamless ERP integration with Acumatica, streamlining data flow and improving accuracy without the need for custom workarounds
- Faster rate shopping with real-time access to multiple carriers, ensuring competitive pricing and reduced shipping costs
- Improved warehouse communication through ShipLinx dashboards, providing staff with real-time visibility into shipping information
- Enhanced tracking visibility across all shipments, keeping internal teams and customers informed in real-time
- User-friendly interface that minimized training requirements, improved user adoption, and reduced logistics errors
- Expert customer support from responsive RateLinx implementation and account management teams
Read why ShipLinx TMS was the best fit for Horizon AG Products.
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